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Terms & Conditions

About Us

MK Dons Football Club are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at orders@mkdons.com

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Delivery Schedule

Providing the items you have ordered are in stock we will normally send your order to you within 5 business days . International orders are generally received in under 10 days. Orders that require custom embroidery or printing usually take longer to dispatch. If do not receive your order within 14 business days, please contact us at orders@mkdons.com

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer, our systems are fully PCI-DSS compliant. They are not held in clear text on any web site.

Reaching Us

If you need to contact us you can reach us in the following ways:
Post:
MK Dons FC Club Shop
Stadium MK
Stadium Way
Milton Keynes
MK1 1ST
Telephone : 01908 622988
Email : orders@mkdons.com

Privacy Policy

MK Dons Football Club do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:

  1. a. Take and fulfill customer orders
  2. b. Administer and enhance the site and service
  3. c. Issue a unique identifier (e.g. customer login)
  4. d. Monitor customer account status beyond that required for individual purchases
  5. e. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Regulations provide a cooling off period and an unconditional right to cancel during that period. The cooling off period begins as soon as the order has been made and is seven working days after the day of the receipt of goods. Customers must inform us in writing - by letter, fax or email - of their decision to cancel. Any money will be reimbursed before the statutory period of thirty days providing goods are returned intact and as sold. Exceptions to this rule are any items personalised for the customer (i.e. printed replica shirts)

Your rights to return goods are protected under the EU Distance Selling Directive which can be found here

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